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Home
Your call performance and account health at a glance.
Home
Account health
Performance
Account updates
0Customer actions and Pluveus follow-up in one place.
Recent calls
Quick help
Choose an area for a short explanation.
Send a support request
Pluveus will review your message and reply in this portal.
Support history
0 requests
Your profile
Identity, contact, and role details for this secure portal session.
Portal preferences
Choose how dates and times appear in your portal.
Brokerage account
The organization associated with this portal session.
Account contacts
Primary and billing contacts currently on file, separate from your signed-in profile.
Privacy & transcripts
Transcripts are available to authorized portal users by default.
Team portal access
Choose which active team members can sign in.
Short or spam calls are excluded from handled-minute billing.
Live estimate
Current billing period
Billing period unavailable
Usage updates as calls are completed. Final totals appear after the billing period closes.
Period reports
Usage history
Current usage above is live. Finalized billing totals appear here after each period closes.
Plan and capacity
Commercial terms
Commercial terms have not been added yet.
Billing contact
Latest invoice
Invoices and payments
Review invoice amounts, due dates, payment status, and available invoice links.
Trend
Total and meaningful calls over the selected period.
Show daily breakdown
Outcome breakdown
Recorded lead, transfer, and CRM activity.
Lead activity
Transfers
CRM handoff
Connection health
Review what is connected and who owns the next action.
Requests
Track setup and change requests through completion.
Requests
Track reviewed team, office, phone-line, and routing changes.
People and routing
Review active assignments and items that need attention.
Requests
Track reviewed business-hours, fallback, and call-experience changes.
Phone-line handling
Review current call experiences and items that need attention.
Call history
0 calls
Delivery status
CheckingLoading your current delivery mode.
Your notifications
Personal email
Choose when Pluveus sends email alerts and summaries to you.
Team coverage
Defaults and fallback coverage
Defaults apply until a team member makes a personal choice.
Email defaults
Set the starting cadence for team members who have not made a personal choice.
Recipient coverage
Choose who receives unassigned activity, no-CRM fallback, and capacity alerts.
Account alerts
Account-wide email
Choose when account administrators receive operational and billing messages.
Notification changes are reviewed by Pluveus
Review who receives each kind of notification by email.
Delivery routes
0 notification routes.
Recipients
0 people and destinations.
Requests
Track recipient, delivery-route, and test requests through review.
Portal activity
0 events. · Times shown in your device time zone.